Virtual Assistant Services and Business Support:
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Data entry
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Diary management
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Inbox management
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Expenses and invoices
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Sourcing of gifts & awards
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Proofreading & Copywriting
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Electronic file organisation
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Research
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Venue and Travel sourcing and booking
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Team building and social event booking
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Company newsletters
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Creation/updating of process guides
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General website updates
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All PA/Executive Assistant & General administrative tasks (please enquire as the above list is not exhaustive)
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Association Management and Membership Management:
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Running of Annual General Meetings
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Support with managing terms of office and recruiting new volunteers/board members
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Full management of inbox and phone calls
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Admin support for Committees/Board/Trustees/Executive Committee/Council
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Meeting management
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Invoicing, expenses reimbursement and payment chasing
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Organising electronic documents and files to make your association more efficient
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Member queries via email or telephone
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CRM management
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Managing renewals process for members
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Support with developing a member value proposition and a smoother member journey
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Meetings and Webinars:
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Agenda and paper preparation
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Creation of slide decks
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Minute taking
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Virtual meeting management/in person attendance by request
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Research and booking for in person meetings (venue, accommodation, dinners, entertainment)
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Set up and running of online meetings
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Set up and management of webinars (speaker liaison, support on the day with Q&A and participant queries, marketing support, delegate registration)
Rates
Rates range from £30.00 - £45.00 per hour depending on the scope of work.
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Discounted day rates are available.
A Retainer package can also be agreed and paid for ahead of time, giving you a fixed amount of hours to use per month. This takes away the uncertainty of unexpected costs when budgeting for your virtual admin support.
(retainer packages cannot be carried over month to month, hours are rounded to the nearest 15 minutes).
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All services are provided virtually, however, I can accommodate occasional in-person meetings and events by arrangement (reasonable travel & accommodation expenses to be reimbursed).
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It is important to me that I fully understand your business and requirements, so please reach out to me on info@vickyupstell.com or by using the button below and we can set up a free discovery call. I can then provide you with a bespoke quote that meets your needs.
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